Coming winter will be a different season for us, due to what happened in the world. We will run our tours, but of course with the necessary precautions. We will follow current guidelines from the Swedish Health Authority and adapt the tours and accommodation to stop the spread of Covid-19. This is something we have to do together and so the responsibility lays both by us and by our guests. This information will be updated continuously, due to new information about Covid-19. We ask you to read them again before you leave on your journey.
Current regulations from the Swedish Health Authority
- Avoid close contact. Keep a distance of at least 1,5 m.
- Wash your hands frequently with soap and water. Hand sanitizer can be an option when you do not have access to water.
- Coughing and sneezing in the arm fold.
- Avoid touching the face (eyes, nose and mouth).
- Stay home when you are sick.
It is important for us that our guests and our staff feel safe. Therefore, we have collected information on how we act in different areas.
During all our tours we have a maximum number of 6 persons. We might be able to arrange private tours / accommodation on request, depending on the booking situation.
We have extended cleaning and hygiene practices. Both staff and guests are encouraged to wash their hands frequently with soap and warm water. Hand sanitizer is an option when hand washing is not possible (during tours for example). Surfaces and equipment that may be transmittable are regularly disinfected / treated. Special attention will be paid to the regular ventilation of all inside areas (guesthouse and wilderness camps).
On our yard we have the guesthouse Mushers Lodge with 7 bedrooms (4 double rooms, 1 four bed room and 2 rooms for 6 persons). In total we have three toilets and three showers. We will ensure that guests do not have to share rooms if they are not in the same company. All guests will share the toilets and bathrooms with as little guests from outside their company as possible. Toilets and showers will be cleaned several times per day, depending on the number of parties / guests in the Lodge.
During our day tours we spend all time outside, because of that it is easier to keep distance. When handling food, we make sure to wash our hands (alternatively use hand sanitizer) and use plastic gloves when direct contact with the food is necessary.On tours where guests ride as passenger on the guides sled, each party / company will have its own sled (driven by the guide).
During our longer trips, we are mostly outdoors but also indoors, when spending the night in different wilderness camps. If possible, we eat outdoors as often as we can. Otherwise, we will ensure that avoiding close contact is possible. When handling food, we make sure to wash our hands (alternatively use hand sanitizer) and use plastic gloves when direct contact with the food is necessary.
At our overnight places we sleep in wilderness cabins. In the small cabins we will be the only group there. In our main wilderness cabin each group will get a designated area and rooms to use. At all cabins, people that belong to the same company will have their own bedroom. In the sleeping bags everyone uses brought travel sheets. The sleeping bags will be ventilated for several days between uses and every guest will receive his own pillowcase to take with him on tour.
We recommend to our guests to use their own clothes as much as possible. Warm overalls and winter boots are good to borrow from us, these we will desinfect between uses.
For transfers, we use a minibus with 8 seats. To keep distance, we limit the number of passengers to a maximum of 5p (if not everyone is in the same company). We will clean our cars regularly and disinfect between drives. All people in the car have to wear a facemask.
If someone gets sick during a tour, we will try to isolate the person in question from the others in the group, and if necessary transport the person back to the yard. When traveling in the area around Kiruna, transportation back to the yard or to hospital can be done within 1-2 hours. When out on a tour to the mountain / tundra region, transportation can / will take a lot longer.
Our regular booking terms applies. Exceptions can be made in case of sickness or restrictions that make it impossible to travel to us. In such a situation, we primarily try to re-book your stay to another date. If you feel unsure about going through with your trip, contact us as soon as possible. We recommend all guests to sign a travel insurance, which will refund your already made payments in case of sickness.
We assume that our guests follow the recommendations of the authorities. As a guest you also have a responsibility when you visit us.
- If you have symptoms, stay home. Contact us and we try to reschedule your tour to another date.
- When traveling here, it is important that you follow recommendations and avoid crowds.
- During the tour, everyone must follow the guidelines we have set up.
- If you feel sick during the tour, we want you to talk to us directly so we can solve it as quickly as possible.
- We provide soap and hand sanitizer where it is most necessary, such as toilets, but we also recommend you to have your own hand sanitizer/wet wipes in your luggage.
Covid-19 and our dogs
Although there is not so much known yet about Covid-19 and animals, it appears that the virus can spread from people to animals in some situations. Handling the dogs is a very important part of our tours and therefore we take this seriously.
What do we know?
- only very few dogs got infected.
- the risk that Covid spreads from dogs to people is very low.
- the dogs are only handled by people outside, and therefore the risk of spreading is low.
- There is no evidence that the virus can spread to people from the skin, fur, or hair of pets
What can we do?
- Wash your hands before and after you have touched the dogs.
- It is perfectly fine to pet a dog and handle the dogs on the tours, but don’t let the dogs lick your face (some are eager to do so) and don’t cuddle or kiss the dogs yourself.
- If you are unsure, you can always wear a facemask when handling the dogs.
- People with symptoms of COVID-19 should not touch, be close to, or interact with the dogs. If someone was sick with COVID-19, they should wait until they recover to interact with the dogs.
- We will regularly clean and disinfect the collars and harnesses.